Take a look at Impact Auto Body’s Reviews from around the web. We have over 100+ reviews on Google alone! See why Impact Auto Body stands out over our competition! Click on the links below to read reviews about Impact Auto Body and our certified collision repair services in Mesa, Arizona.
What Customers Are Saying About Impact
It’s been a couple of months since Impact Auto Body fixed the bumper and tow hitch on my Toyota 4-Runner. but I can tell you that their outstanding service left such a great impression on me that I have no hesitation giving them a 5-star rating, even after several weeks have passed since they completed the repairs.. From the time I made the initial phone call, to the time I walked into their door and all the way up to the time I picked up my vehicle, I was treated with unparalleled customer service. As they began to work on my vehicle, I was engaged the entire time with prompt and detailed explanations. Their attention to detail was outstanding. Now every time I walk up to my vehicle and see the great job they did, I’m reminded of how fortunate I was to find this place. Thank you Impact Auto Body!
Purchased a 2010 Silverado, ad stated clean title, never mentioned anything less other than needing door and airbag repair. Title got rejected from the State because it was in fact considered a ‘salvage’ title…had I known that, I never would have purchased the vehicle.
We took our 2014 Mazda CX5 to get it fixed after having been hit in the rear. Everyone there were awesome. Very friendly, very clean shop. The truck came back in about 4 days, looking better than… Read More
Our new Lexus had damage to the right bumper. They did a great job. The car looked just like new when we got it back. Great customer service. We were kept apprised of the status and progress all through the repair. Highly recommend using them.
I was rear ended on the freeway and the other driver took off with out taking responsibility. The amount of damage sustained was very significant, about $5,000 worth. Since Impact is right around the corner from my home, I thought I would swing in and get an estimate on the damage. They were able to provide one right on the spot and were very honest. They even pointed out damage that I hadn’t noticed. When I got home, I immediately started reading reviews on them. I knew right away that I was dealing with a top notch firm. I read several reviews and almost all of them were very positive. The ones that were negative, the owners of Impact contacted and made right. The owners even made a point to thank those who provided a positive review. Most of the time, reviews fall on deaf ears (good or bad) and the owners of the company could care less. There customer service as well as their desire to make their customers happy was the number ONE reason I chose Impact. Since I had to pay my insurance deductible to get my truck repaired, I opted not to rent a car. I let them know and asked them if there was any way to get the repairs done any sooner than estimated. They were able to get it done in about half the time saving me from lots of frustration of operating with only one car. My truck came back looking better than when I dropped it off!! Thanks Impact Auto Body – I would recommend you to any one who needs auto body work.
I bought a 2017 Subaru CrossTrek and was rear-ended several weeks after I bought it. I decided on Impact Auto Body because of the great online reviews. I will keep this review short, and will bullet… Read More
This place is amazing! I am very satisfied with the courtesy of this auto body shop! I went in to get an estimate for my door, with no charge the gentleman got a tool and fixed it right there and there! Th… Read More
A friend highly recommend Impact to take care of my car. After checking out several different recommendations it was easy to pick Impact and I’m grateful that a did so. Working with Russ was… Read More
I got rear-ended in a parking lot. I took my car to Impact Auto Body to get it repaired. JJ helped and made me feel comfortable and reassured me that everything was going to be okay. JJ explained the steps they were going to follow with the insurance company and walked me through every step. I received a call daily to tell me the progress on my car. Great job!!!!! I can’t say enough about the service they provided.
Impact was recommended to me by a friend in the auto business when I scuffed the front of my brand new Mazda CX-5. They did a great job on the repair, and had it ready for me ahead of schedule. Th… Read More